Engineering the Mess Out of Salesforce.

7+ Years
Expertise
US & India
Reach
Salesforce Native
Packaging

About Us

Most Salesforce partners focus on configuration. We focus on Architecture. Founded by Salesforce specialists with deep roots in 2nd Generation Packaging (2GP) and complex ecosystem integrations, we do not just set up your CRM. We engineer it for scale.

We bridge the gap between business requirements and technical excellence. Whether you are a US healthcare provider navigating RCM complexities or an Indian enterprise seeking a localized, high-performance portal, we bring the same rigorous standards to every project.

Salesforce US RCM

The complete US healthcare revenue cyclemanagement solution for Salesforce.

Running a healthcare organization in the US means navigating HIPAA rules, complex billing, delayed prior authorizations, and claim denials. Our native Salesforce RCM solution brings patient intake, insurance authorization, charge entry, AI compliance, and claims processing into one unified system, from first patient touch to final payout.

AI you can trust with sensitive patient data

AI offers real speed for healthcare billing, but only when patient privacy stays protected.

Automatic Patient Privacy Guard

Before data touches an AI model, sensitive PHI such as names and Social Security numbers is masked and tokenized.

HIPAA-Compliant AI Gateway

Every AI request passes through a secure proxy designed around HIPAA security guidelines.

Real-Time Security Audit Console

Track data in transit with a live admin dashboard that gives compliance teams clear visibility.

Custom Compliance Controls

Toggle which fields, records, and staff interactions get logged for internal or external audits.

AI-powered revenue engine: stop denials earlier

Getting paid by insurance should not feel like a guessing game.

Predictive Claim Simulator

Estimate whether a claim is likely to be paid or denied before it is submitted, using historical models to fix flaws proactively.

Pre-Claim Compliance Auditor

Automatically check claims against payer rules and billing logic so cleaner claims go out on the first attempt.

Automated Denial Appeals

When a denial occurs, AI helps decode CO/PR codes and draft appeal letters tailored to payer requirements.

One-Click Appeal PDFs

Convert AI-generated appeal letters into payer-ready PDF documents for submission.

Seamless EHR and system integration

Break down data silos between Electronic Health Records and financial workflows.

Standardized FHIR Patient & Insurance APIs

Sync patient records, insurance coverage, and clinical visit history with external systems using HL7 FHIR standards.

EHR Health Dashboard

Monitor live connections to external health systems and alert the team when a data feed has issues.

Built-In Testing Sandbox

Test new connections and data pipelines with simulated medical records without risking real patient data.

Instant prior authorizations and insurance eligibility

Reduce care delays and unpaid procedures caused by missed authorization requirements.

Prior Auth Agent Gateway

Automate communication between clinical staff and payers to fast-track authorization requests.

Real-Time Authorization Dashboard

Track pending approvals in one view and highlight urgent cases so care is not delayed.

Automated EDI 278 Formatting

Build and format standard electronic prior authorization files without manual data entry.

Smarter medical code search and clear patient estimates

Speed up charge entry while supporting No Surprises Act estimate workflows.

Intuitive CPT & ICD-10 Code Search

Search medical codes using everyday language and common medical synonyms.

No Surprises Act Estimates (GFE)

Calculate expected patient out-of-pocket responsibility and generate Good Faith Estimates.

Automated Patient Alerts

Notify patients by SMS or email when their financial estimate is ready for review.

Electronic Claim Generation (837P & 837I)

Gather clinical data and generate standardized electronic claim files for professional and institutional billing.

Frictionless patient intake and specialist routing

Make data collection easier for patients and work distribution clearer for billing staff.

Mobile Digital Patient Registration

Let patients complete intake and health history forms on their phones before arriving at the clinic.

Real-Time Auto-Save

Background auto-saving helps prevent data loss during lengthy charge entries or registration sessions.

Advanced Inline Data Management

View, edit, and bulk-update child records like charges, claims, or verification files from one screen.

Smart Claim Triage

Route complex or high-value claims to billing specialists based on payer type, difficulty, or account rules.

Why choose our Salesforce RCM platform?

Legacy healthcare systems

Siloed data: billing, clinical notes, and prior auths live in separate systems.

Our native Salesforce RCM

Single source of truth: workflows live natively in Salesforce.

Legacy healthcare systems

High denial rates: errors get fixed after the payer rejects the claim.

Our native Salesforce RCM

Predictive AI: fix issues before claims leave your door.

Legacy healthcare systems

Manual authorizations: hours spent on phone calls and fax machines.

Our native Salesforce RCM

Automated EDI workflows: faster, structured approval requests.

Legacy healthcare systems

Risky AI: generative tools that can expose sensitive PHI.

Our native Salesforce RCM

Trust layer guard: built-in tokenization and HIPAA-minded auditing.

Ready to modernize your revenue cycle?

Eliminate manual paperwork, cut claim denials, and protect patient privacy with a native Salesforce platform designed for US healthcare.

Salesforce MedBill-IN

Complete Indian hospital RCM and billingplatform in Salesforce.

Managing revenue in an Indian hospital means handling TPA cashless pre-authorizations, government scheme rate cards (CGHS, PM-JAY), split payments, and tight regulatory compliance. MedBill-IN simplifies the hospital revenue cycle into one system, from digital patient registration with ABHA to real-time UPI collection and AI-driven TPA query resolution.

Core end-to-end workflow

Patient Intake & ABHA → OPD / IPD Admission → TPA Cashless Pre-Auth → Service & GST Billing → Split Payment (UPI + Insurance) → NHCX / Scheme Claim Submission → AI Query & Appeals → Final Settlement

Smart patient onboarding and ABHA integration

Register patients once, with the identifiers and consent your Indian revenue workflows need.

ABDM & ABHA Ready

Register patients with ABHA IDs, Aadhaar, and PM-JAY IDs while maintaining consent records for national health network integration.

Corporate & TPA Linkage

Link patients to corporate policies, BPL status cards, or insurance plans during registration to reduce billing errors downstream.

Provider, doctor, and accreditation management

Keep credentials and tariffs aligned so billing rules stay consistent across departments.

Empanelment Tracking

Centralize provider credentials for NABH, NABL, CGHS, PM-JAY, ECHS, and ESI.

Master Tariff Rules

Apply consultation and procedure fees based on doctor profiles, HFR, NMC registrations, and GSTIN rules.

Patient encounter and ward operations

Track encounters and admissions without losing the cashless authorization context.

Multi-Department Support

Track OPD, IPD, Emergency, and Day Care encounters from a single interface.

Ward & Bed Allocations

Manage bed categories, room charges, MLC documentation, and cashless pre-authorizations at admission.

Transparent hospital billing and service line engine

Move from estimates to final bills with clear patient and TPA liability.

Estimates to Final Bills

Generate advance billing estimates, apply hospital discount rules, and calculate TPA liability versus patient out-of-pocket shares.

Standardized Rate Cards

Calculate quantity and rate line items with CGHS package rates, applicable GST, and dynamic TPA deduction logic.

Automated Indian GST compliance

Keep healthcare GST slabs and HSN/SAC codes consistent across service lines.

Configurable Rate Master

Apply healthcare GST slabs (0%, 5%, 12%, 18%) and HSN/SAC codes across service lines.

Aggregate GST Calculation

Built for Indian hospital accounting rules to support cleaner financial audit readiness.

Seamless insurance, TPA, and government schemes

Support private TPA workflows and national scheme pipelines in one package.

Government Scheme Support

Data models for PM-JAY, CGHS, ECHS, and ESI cashless workflows.

Unified NHCX Pipeline

Streamline pre-authorizations and claim lifecycles across private TPAs and national digital health pipelines.

Location-Based CGHS Tariffs

Rate cards by city tier (X, Y, Z) and hospital accreditation status (NABH vs non-NABH).

Modern Indian payment collections

Collect co-pays quickly while keeping insurer liability clear.

Instant Split-Pay UI

Collect partial co-payments via native UPI QR codes while routing the balance to the TPA insurance ledger.

Payment Gateway Ready

Integrates with Razorpay, PhonePe, and Paytm for digital collections at the billing counter.

AI-powered claim settlement and RCM

Reduce rejections with prediction, drafting, and faster query response.

Denial Prediction & Heatmaps

Identify high-risk claims and likely TPA queries before submission.

AI Appeal & Query Generator

Draft context-aware responses to TPA queries and support discharge summaries with AI OCR text extraction.

Operations and escalation monitoring

Keep pre-auth and claim turnaround visible so discharge is not stalled.

Pre-Auth TAT Tracking

Automated monitoring to track turnaround time for pending pre-authorizations and claims.

Smart Escalation Alerts

Flag delayed approvals to administrative teams so patient discharge is not blocked.

Why choose MedBill-IN for Salesforce?

Legacy hospital software (HIS)

Manual TPA tracking: endless follow-up emails and physical faxes for claims.

Salesforce MedBill-IN

Automated claim operations: digital NHCX/TPA workflows with AI query drafting.

Legacy hospital software (HIS)

Rigid price cards: hard to update CGHS/NABH rates across departments.

Salesforce MedBill-IN

Dynamic rate engine: automatic rate selection by city tier and accreditation.

Legacy hospital software (HIS)

Billing bottlenecks: long discharge queues for split payments and insurance checks.

Salesforce MedBill-IN

Native split-pay and UPI: instant QR payments with clear patient vs insurer liability.

Transform your hospital billing counter today

Cut discharge delays, reduce claim rejections, and give patients a faster, more transparent billing experience.

Health Cloud Case Study

Streamlining the Care Journey: A 360-Degree Healthcare Transformation

“A growing healthcare provider was struggling with fragmented patient data across multiple legacy systems. Patient intake was manual, care coordination was handled via spreadsheets, and billing transparency was non-existent.”

Our Solution

  • Patient 360: Centralized medical history, insurance verification, and care plans.
  • Experience Cloud Portal: Secure, HIPAA-compliant portal for patient scheduling and results.
  • Automation: Agentic AI integration reducing manual data entry by 65%.

The Result

40%
Increase in
Engagement
25%
Faster Care
Coordination
100%
HIPAA Secure
Architecture
More Case Studies